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Hospital Healthcare Europe

Royal Wolverhampton employ digital dictation system


13 July, 2009  

A digital dictation system is to be used by the Royal Wolverhampton Hospitals NHS Trust to improve efficiency by managing waste more effectively. The SRC system is to have 500 users after the trust had success during a piloting of the system in its diabetes department.

The pilot showed that the system reduced turn-around time from 51 hours to 29.5 and Nina White, the trust’s service improvement manager and project lead, said: “The solution is extremely easy to use and allows further efficiencies to be generated in the future. Already, SRC is helping us to realise our 24 hour vision, as well as Department of Health targets for discharge summaries, providing us with a Lean way of producing documents.”

Royal Wolverhampton are continuing to invest in healthcare technology in order to improve efficiency and productivity, putting the 18 week referral to treatment time target as a main priority, with the new 24-hour turn-around time for patient correspondence also being put into effect. SRC will continue to provide support for Royal Wolverhampton, providing project management, training and hardware as staff aim to get used to the new system.

Chris Heart, chief executive or SRC said: “Royal Wolverhampton are a glowing example of how trusts can achieve a rapid return on investment and adapt their document creation processes to support the delivery of high quality care. We look forward to developing our relationship with them.”

SRC