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Hospital Healthcare Europe
Hospital Healthcare Europe

Improved online health services for Hammersmith and Fulham

25 May, 2010  

NHS Hammersmith and Fulham has launched a new interactive website to improve online services and information for its 178,000 residents.

Eduserv developed the site using the Sitecore Content Management System (CMS).

The features implemented on the site include:

–     Local service finder

–     Rate this page

–     News carousel

–     Drop down navigation and improved search

–     Text only (AAA) option for screen readers

The features provide benefits to NHSHF staff and website users. It is easier for residents to find information about local services, including the distance of each service from their address.

NHSHF can also make sure the content and services provided meet the needs of website users with information gathered from the ‘rate this page’ feature.

Tom concluded: “Eduserv delivered a site that not only met, but exceeded, our expectations. The site looks a lot more up-to-date, is easier to use and more useful for residents. It has also made a huge change to the way the site is managed within our team. Content can easily be updated by non-technical communications staff instead of having to rely on a single developer.”

NHSHF will work with Eduserv to continue to improve the site and deliver more features to benefit residents with a second phase of development. The second phase is expected to be delivered later in 2010.

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